| Business Model | Connected Medical Device, Customised white-labeled B2B solutions for hospitals/ HCPs; B2B2C, Software-as-a-service Application (SAAS) |
|---|---|
| Mode of Interaction | Synchronous – Real Time |
| Type of Solution | Call Centre Support by trained paramedics, Connected Medical Device, Mobile App, Web Application |
| Type of interactivity | Call Centre with trained paramedics, Chatbot, email, Remote monitoring through connected medical devices, SMS, Video, Whatsapp |
| Clinical-Tech capability | Clinical Notes as Text Input, ePrescription and Advice, Integration with CRM Application/IVR, Integration with EHR, Integration with EMR of Provider, Integration with medical/fitness devices at home, Integration with PHR, Remote clinics with telediagnostics using IoMT, Structured Data Capture |
| Data capture capability | Appointment Booking, Demographic Details, Share location, State Preferred language for communication, Upload Video and images, Uploading previous consultation document, Vitals like height and weight |
| Type of Consultations | Counselling, First Time Visit, Follow-up, Second Opinion, Tele Monitoring using connected devices |
| Adherence to TPG, 2020 | Advise/Counselling on next action, Age and Sex, Announce Doctors name to patient before encounter, Capture Patients Name, Generate ePrescription allowed as per TPG (ref Annexure 2 for format), Get Patients eConsent for Tele-consultation, Keep a record of Teleconsultation, Patient Feedback after consultation, Protect Privacy and Confidentiality of Tele consult |
| Adherence-Statutory laws | Health Insurance Portability and Accountability Act (HIPAA) Compliance, Information Technology Act of India |
| Applicable HIT standards | None of the above |
| Type of IT Infrastructure | Bluetooth and Wifi connectivity with medical devices, Feature Phone, Laptop/PC with Wifi, Smartphone or Tablet with 4G Sim or Wifi |
| Number of daily Users | 1000+ |
| Remarks | consultation, home monitoring, reminders and follow up) as B2B customised white labelled platform for hospitals and healthcare providers., We provide end to end (telediagnostics |
| List on Telemed Repository | Yes |
