MedicalMine India Private Ltd

Type of Services

Tele Consultation for patients/caregivers/remote HCW – Virtual OPD/Clinic

Business Model

Software-as-a-service Application (SAAS)

Mode of Interaction

Synchronous – Real Time

Type of Solution

Mobile App, Web Application

Type of interactivity

Chat, email, SMS, Video

Clinical-Tech capability

Clinical Notes as Text Input, ePrescription and Advice, Integration with EHR, Integration with PHR, Structured Data Capture

Data capture capability

Appointment Booking, Demographic Details, Upload Video and images, Uploading previous consultation document, Vitals like height and weight

Type of Consultations

Doctors Panel Review, First Time Visit, Follow-up, Second Opinion

Adherence to TPG, 2029

Advise/Counselling on next action, Age and Sex, Announce Doctors name to patient before encounter, Capture Patients Name, Generate ePrescription allowed as per TPG (ref Annexure 2 for format), Get Patients eConsent for Tele-consultation, Keep a record of Teleconsultation, Patient Feedback after consultation, Protect Privacy and Confidentiality of Tele consult

Adherence-Statutory laws

Health Insurance Portability and Accountability Act (HIPAA) Compliance, Information Technology Act of India

Applicable HIT standards

2013/2016 for India https://www.nrces.in/download/files/pdf/nrces_ehr_stand_india.pdf, Electronic Health Record Standards, HL7, ICD 10, SNOMED CT

Type of IT Infrastructure

Laptop/PC with Wifi, Smartphone or Tablet with 4G Sim or Wifi

Number of daily Users

100-1000

Remarks

Our solutions are used in Rural Healthcare

List on Telemed Repository

Yes

Website

www.charmhealth.in