| Type of Services | Remote Patient Monitoring at Home, Specialized Tele Services like Teleradiology, Tele Consultation for patients/caregivers/remote HCW – Virtual OPD/Clinic, Tele ICU and other Teleservices within the hospital, TeleCardiology |
|---|---|
| Business Model | Software-as-a-service Application (SAAS) |
| Mode of Interaction | Asynchronous, Synchronous – Real Time |
| Type of Solution | Connected Medical Device, Mobile App, Web Application |
| Type of interactivity | Remote monitoring through connected medical devices, SMS, Video, Voice on feature phone |
| Clinical-Tech capability | Clinical Notes as Text Input, ePrescription and Advice, Handwriting NLP, Integration with CRM Application/IVR, Integration with EHR, Integration with medical/fitness devices at home, Integration with PHR, Structured Data Capture, Voice-to-Text with NLP |
| Data capture capability | Appointment Booking, Demographic Details, Share location, State Preferred language for communication, Upload Video and images, Uploading previous consultation document, Vitals like height and weight |
| Type of Consultations | Counselling, Cross Consultation, Doctors Panel Review, Emergency, First Time Visit, Follow-up, Second Opinion, Tele Monitoring using connected devices, Training and Education |
| Adherence to TPG, 2023 | Advise/Counselling on next action, Age and Sex, Announce Doctors name to patient before encounter, Capture Patients Name, Generate ePrescription allowed as per TPG (ref Annexure 2 for format), Get Patients eConsent for Tele-consultation, Keep a record of Teleconsultation, Patient Feedback after consultation, Protect Privacy and Confidentiality of Tele consult |
| Adherence-Statutory laws | Global Data Protection Regulation (GDPR) Compliance, Health Insurance Portability and Accountability Act (HIPAA) Compliance, Information Technology Act of India, Personal Data Protection Bill (Pending in Parliament) Compliance |
| Applicable HIT standards | 2013/2016 for India https://www.nrces.in/download/files/pdf/nrces_ehr_stand_india.pdf, DICOM, Electronic Health Record Standards, ICD 10, LOINC |
| Type of IT Infrastructure | Bluetooth and Wifi connectivity with medical devices, Cabled Network for Integration with medical devices, Cloud Hosting, Laptop/PC with Wifi, On Premise Server with high bandwidth, Smartphone or Tablet with 4G Sim or Wifi |
| Number of daily Users | 1000+ |
| Remarks | Our platform is enabled B2B commercial collaboration with e commerce(ebilling, payment collection, postpaid, prepaid, rental with volume based and time based credit management and automatic settlements.) Appointment scheduling, resource management with automatic token tracking. CPOE for medicine/diagnostic/therapy service ordering on partner entities in B2B network., revenue splitting and distribution, tariff management |
| List on Telemed Repository | Yes |
| Website | https://sowcare.net |
