| Type of Services | Tele Consultation for patients/caregivers/remote HCW – Virtual OPD/Clinic |
|---|---|
| Business Model | Commercial License Software Application, Software-as-a-service Application (SAAS), Telemed Module of Collaboration Platform |
| Mode of Interaction | Asynchronous, Synchronous – Real Time |
| Type of Solution | Mobile App, Web Application |
| Type of interactivity | email, Remote monitoring through connected medical devices, SMS, Video, Voice on feature phone, Whatsapp |
| Clinical-Tech capability | Clinical Notes as Text Input, ePrescription and Advice, Integration with CRM Application/IVR, Integration with EHR, Integration with EMR of Provider, Integration with PHR, Structured Data Capture |
| Data capture capability | Appointment Booking, Demographic Details, Share location, State Preferred language for communication, Upload Video and images, Uploading previous consultation document, Vitals like height and weight |
| Type of Consultations | Counselling, Cross Consultation, First Time Visit, Follow-up, Second Opinion, Training and Education |
| Adherence to TPG, 2020 | Advise/Counselling on next action, Age and Sex, Announce Doctors name to patient before encounter, Capture Patients Name, Generate ePrescription allowed as per TPG (ref Annexure 2 for format), Get Patients eConsent for Tele-consultation, Keep a record of Teleconsultation, Patient Feedback after consultation, Protect Privacy and Confidentiality of Tele consult |
| Adherence-Statutory laws | Health Insurance Portability and Accountability Act (HIPAA) Compliance, Information Technology Act of India |
| Applicable HIT standards | 2013/2016 for India https://www.nrces.in/download/files/pdf/nrces_ehr_stand_india.pdf, All of the above (ticked) as optional modules, DICOM, Electronic Health Record Standards, FHIR, HL7, ICD 10, LOINC, SNOMED CT |
| Type of IT Infrastructure | Bluetooth and Wifi connectivity with medical devices, Cloud Hosting, Feature Phone, Laptop/PC with Wifi, Smartphone or Tablet with 4G Sim or Wifi |
| Number of daily Users | 1000+ |
| Remarks | depending on each scenario. However it is ideal for the 'health worker to doctor' type of telemedicine scenario (as per TPG), Our solution is capable of scaling to thousands of nodes. Our solution works in all four user scenarios (as per TPG) with the patient end using a dumb phone all the way to using a tablet or laptop |
| List on Telemed Repository | Yes |
| Website | www.ambupod.com |
| Patient Experience | 4 |
| Doctor Experience | 4 |
| Operational Excellence | 3 |
| IT Capability | 3 |
| Standards Compliance | 3 |
