CovidFYI

Category:
Type of Services

Tele Consultation for patients/caregivers/remote HCW – Virtual OPD/Clinic

Business Model

Business-to-Customer (B2C), Open Source Software Application

Mode of Interaction

Synchronous – Real Time

Type of Solution

IVR Application, Web Application

Type of interactivity

Chatbot, email, SMS, Voice on feature phone

Clinical-Tech capability

Integration with CRM Application/IVR, Structured Data Capture

Data capture capability

None

Type of Consultations

Emergency

Adherence to TPG, 2020

Not applicable

Adherence-Statutory laws

Global Data Protection Regulation (GDPR) Compliance, Health Insurance Portability and Accountability Act (HIPAA) Compliance, Information Technology Act of India, Personal Data Protection Bill (Pending in Parliament) Compliance

Applicable HIT standards

None of the above

Type of IT Infrastructure

Feature Phone, Laptop/PC with Wifi, Smartphone or Tablet with 4G Sim or Wifi

Number of daily Users

Less than 100

Remarks

created for the citizens as first point of contact to access which is the correct Helpline for me., Ours is a authentic repository of teleconsultation Helpline to call

List on Telemed Repository

Yes

Website

http://covidfyi.in/