Pharmarack Technologies Pvt Ltd

Type of Services

Tele Consultation for patients/caregivers/remote HCW – Virtual OPD/Clinic

Business Model

Business-to-Customer (B2C), Software-as-a-service Application (SAAS)

Mode of Interaction

Synchronous – Real Time

Type of Solution

Mobile App, Web Application

Type of interactivity

Video, Voice on feature phone

Clinical-Tech capability

ePrescription and Advice, Integration with CRM Application/IVR, Structured Data Capture, Voice-to-Text with NLP

Data capture capability

Appointment Booking, Demographic Details, Share location, State Preferred language for communication, Upload Video and images, Uploading previous consultation document, Vitals like height and weight

Type of Consultations

Counselling, Emergency, First Time Visit, Follow-up

Adherence to TPG, 2020

Advise/Counselling on next action, Age and Sex, Announce Doctors name to patient before encounter, Capture Patients Name, Generate ePrescription allowed as per TPG (ref Annexure 2 for format), Get Patients eConsent for Tele-consultation, Keep a record of Teleconsultation, Patient Feedback after consultation, Protect Privacy and Confidentiality of Tele consult

Adherence-Statutory laws

Information Technology Act of India

Applicable HIT standards

2013/2016 for India https://www.nrces.in/download/files/pdf/nrces_ehr_stand_india.pdf, Electronic Health Record Standards

Type of IT Infrastructure

Laptop/PC with Wifi, Smartphone or Tablet with 4G Sim or Wifi

Number of daily Users

Less than 100

Remarks

Thank you

List on Telemed Repository

Yes

Website

www.pharmarack.com