| Type of Services | Tele Consultation for patients/caregivers/remote HCW – Virtual OPD/Clinic |
|---|---|
| Business Model | Business-to-Customer (B2C), Run paid consumer awareness campaigns for brands |
| Mode of Interaction | Asynchronous, Synchronous – Real Time |
| Type of Solution | Mobile App, Web Application |
| Type of interactivity | during which doctor can answer patient queries through 1-to-1 chat messaging on our platform, during which doctors can answer to parent queries during the video sessions. We also conduct live chats, Parents can ask questions to doctors on our platform and experts can answer to their queries on our platform. We also conduct live sessions, Video |
| Clinical-Tech capability | Clinical Notes as Text Input, ePrescription and Advice |
| Data capture capability | Demographic Details, State Preferred language for communication, Upload Video and images, Uploading previous consultation document |
| Type of Consultations | Counselling, First Time Visit, Second Opinion |
| Adherence to TPG, 2020 | Age and Sex, Announce Doctors name to patient before encounter, Capture Patients Name, Get Patients eConsent for Tele-consultation, Keep a record of Teleconsultation |
| Adherence-Statutory laws | Global Data Protection Regulation (GDPR) Compliance, Information Technology Act of India, Personal Data Protection Bill (Pending in Parliament) Compliance |
| Applicable HIT standards | None of the above |
| Type of IT Infrastructure | Feature Phone, Laptop/PC with Wifi, Smartphone or Tablet with 4G Sim or Wifi |
| Number of daily Users | Less than 100 |
| Remarks | On Parentune’s platform, parents can ask queries under a corner, parents can avail consultation from experts through three channels: a) Ask an Expert – Under this channel, say Nutrition or Health, sharing information on certain topics post which the expert answers queries posted by parents during this session., the expert does a live video session on parentune platform |
| List on Telemed Repository | Yes |
| Website | https://www.parentune.com |
