| Type of Services | Tele Consultation for patients/caregivers/remote HCW – Virtual OPD/Clinic, Tele ICU and other Teleservices within the hospital |
|---|---|
| Business Model | Commercial License Software Application, Connected Medical Device, Software-as-a-service Application (SAAS), Telemed Module of HIS Application |
| Mode of Interaction | Synchronous – Real Time |
| Type of Solution | Connected Medical Device, IVR Application, Mobile App, Web Application |
| Type of interactivity | email, Remote monitoring through connected medical devices, SMS, Video |
| Clinical-Tech capability | Clinical Notes as Text Input, ePrescription and Advice, Integration with CRM Application/IVR, Integration with EHR, Integration with PHR, Structured Data Capture |
| Data capture capability | Appointment Booking, Demographic Details, Upload Video and images, Uploading previous consultation document, Vitals like height and weight |
| Type of Consultations | Counselling, Cross Consultation, Doctors Panel Review, Follow-up, Second Opinion, Tele Monitoring using connected devices |
| Adherence to TPG, 2020 | Advise/Counselling on next action, Age and Sex, Announce Doctors name to patient before encounter, Capture Patients Name, Get Patients eConsent for Tele-consultation, Protect Privacy and Confidentiality of Tele consult |
| Adherence-Statutory laws | Global Data Protection Regulation (GDPR) Compliance, Health Insurance Portability and Accountability Act (HIPAA) Compliance, Information Technology Act of India, Personal Data Protection Bill (Pending in Parliament) Compliance |
| Applicable HIT standards | FHIR, ICD 10 |
| Type of IT Infrastructure | Bluetooth and Wifi connectivity with medical devices, Cabled Network for Integration with medical devices, Cloud Hosting, Laptop/PC with Wifi, Smartphone or Tablet with 4G Sim or Wifi |
| Number of daily Users | 100-1000 |
| Remarks | Our application name is ProMed |
| List on Telemed Repository | Yes |
| Website | https://www.proemtech.com |
| Patient Experience | 5 |
| Doctor Experience | 4 |
| Operational Excellence | 4 |
| IT Capability | 4 |
| Standards Compliance | 3 |
