| Type of Services | Tele Consultation for patients/caregivers/remote HCW – Virtual OPD/Clinic |
|---|---|
| Business Model | Software-as-a-service Application (SAAS) |
| Mode of Interaction | Asynchronous, Synchronous – Real Time |
| Type of Solution | Mobile App, Web Application |
| Type of interactivity | Chatbot, email, SMS, Video, Voice on feature phone, Whatsapp |
| Clinical-Tech capability | Phone, Structured Data Capture, Video consultation |
| Data capture capability | Appointment Booking, Briefly describe the problems that the patient is facing, Demographic Details |
| Type of Consultations | First Time Visit, Follow-up, Second Opinion |
| Adherence to TPG, 2020 | Age and Sex, Announce Doctors name to patient before encounter, Capture Patients Name, Get Patients eConsent for Tele-consultation, Keep a record of Teleconsultation, Patient Feedback after consultation, Protect Privacy and Confidentiality of Tele consult |
| Adherence-Statutory laws | Information Technology Act of India, Personal Data Protection Bill (Pending in Parliament) Compliance |
| Applicable HIT standards | None of the above |
| Type of IT Infrastructure | Feature Phone, Laptop/PC with Wifi, Smartphone or Tablet with 4G Sim or Wifi |
| Number of daily Users | 100-1000 |
| Remarks | towns and even villages. |
| List on Telemed Repository | Yes |
| Website | https://opdlift.com/ |


