| Type of Services | Chronic Disease Management, Remote Patient Monitoring at Home, Tele Consultation for patients/caregivers/remote HCW – Virtual OPD/Clinic |
|---|---|
| Business Model | Business-to-Customer (B2C), Commercial License Software Application, Connected Medical Device, Software-as-a-service Application (SAAS), Telemed Module of HIS Application |
| Mode of Interaction | Synchronous – Real Time |
| Type of Solution | Connected Medical Device, IVR Application, Mobile App, Voice based interface with devices like Alexa, Web Application |
| Type of interactivity | Chatbot, email, Remote monitoring through connected medical devices, SMS, Video, Voice Based interface with devices like Alexa, Voice on feature phone, Whatsapp |
| Clinical-Tech capability | Block chain, Clinical Notes as Text Input, Computer Vision, ePrescription and Advice, Handwriting NLP, Integration with CRM Application/IVR, Integration with EHR, Integration with EMR of Provider, Integration with medical/fitness devices at home, Integration with PHR, Scribes, Structured Data Capture, Voice-to-Text with NLP |
| Data capture capability | Appointment Booking, Date from connected devices and point of care monitoring, Demographic Details, Share location, smart stethoscope data (lung and heart sounds), State Preferred language for communication, Upload Video and images, Uploading previous consultation document, Vitals like height and weight |
| Type of Consultations | Counselling, Cross Consultation, Doctors Panel Review, Emergency, First Time Visit, Follow-up, Second Opinion, Tele Monitoring using connected devices, Training and Education |
| Adherence to TPG, 2020 | Advise/Counselling on next action, Age and Sex, Announce Doctors name to patient before encounter, Capture Patients Name, Generate ePrescription allowed as per TPG (ref Annexure 2 for format), Get Patients eConsent for Tele-consultation, Keep a record of Teleconsultation, Patient Feedback after consultation, Protect Privacy and Confidentiality of Tele consult |
| Adherence-Statutory laws | Global Data Protection Regulation (GDPR) Compliance, Health Insurance Portability and Accountability Act (HIPAA) Compliance, HITECH, Information Technology Act of India, Personal Data Protection Bill (Pending in Parliament) Compliance, PHIPA, PIPEDA |
| Applicable HIT standards | 2013/2016 for India https://www.nrces.in/download/files/pdf/nrces_ehr_stand_india.pdf, Electronic Health Record Standards, FHIR, HL7, ICD 10 |
| Type of IT Infrastructure | Bluetooth and Wifi connectivity with medical devices, Cloud Hosting, Laptop/PC with Wifi, Smartphone or Tablet with 4G Sim or Wifi |
| Number of daily Users | 1000+ |
| Remarks | Product is in process of development, shall be launched in month of August. |
| List on Telemed Repository | Yes |
