| Type of Services | Tele Consultation for patients/caregivers/remote HCW – Virtual OPD/Clinic |
|---|---|
| Business Model | Software-as-a-service Application (SAAS) |
| Mode of Interaction | Synchronous – Real Time |
| Type of Solution | Web Application |
| Type of interactivity | email, SMS, Video |
| Clinical-Tech capability | Clinical Notes as Text Input, ePrescription and Advice, Integration with EHR, Integration with EMR of Provider, Integration with PHR, Structured Data Capture |
| Data capture capability | Appointment Booking, Demographic Details, Upload Video and images, Uploading previous consultation document, Vitals like height and weight |
| Type of Consultations | First Time Visit, Follow-up |
| Adherence to TPG, 2020 | Advise/Counselling on next action, Age and Sex, Announce Doctors name to patient before encounter, Capture Patients Name, Generate ePrescription allowed as per TPG (ref Annexure 2 for format), Get Patients eConsent for Tele-consultation, Keep a record of Teleconsultation, Protect Privacy and Confidentiality of Tele consult |
| Adherence-Statutory laws | Health Insurance Portability and Accountability Act (HIPAA) Compliance, Information Technology Act of India |
| Applicable HIT standards | DICOM, HL7, ICD 10, LOINC, SNOMED CT |
| Type of IT Infrastructure | Laptop/PC with Wifi, Smartphone or Tablet with 4G Sim or Wifi |
| Number of daily Users | 1000+ |
| Remarks | ITS A COMPLETE SECURE CHANNEL OF COMMUNICATION BETWEEN DOCTOR AND PATIENT, ITS A FLAGSHIP HOME GROWN AND MATURE SOLUTION USED SINCE LAST YEAR'S IN US WITH OVER 1M TELECONSULT MINUTES USED ON DAILY BASIS ACROSS US BY 50000 + PROVIDERS. |
| List on Telemed Repository | Yes |
| Website | www.healow.in |
