| Type of Services | End to End workflow for Telehealth and VC with Integrated CRM, Remote Patient Monitoring at Home, Specialized Tele Services like Teleradiology, Tele Consultation for patients/caregivers/remote HCW – Virtual OPD/Clinic, Tele ICU and other Teleservices within the hospital, TeleCardiology |
|---|---|
| Business Model | Software-as-a-service Application (SAAS) |
| Mode of Interaction | Synchronous – Real Time |
| Type of Solution | Mobile App, Web Application |
| Type of interactivity | Chatbot, email, Remote monitoring through connected medical devices, SMS, Video, Voice on feature phone, Whatsapp |
| Clinical-Tech capability | Clinical Notes as Text Input, ePrescription and Advice, Integration with CRM Application/IVR, Integration with EHR, Integration with EMR of Provider, Integration with medical/fitness devices at home, Integration with PHR, Structured Data Capture |
| Data capture capability | Appointment Booking, Demographic Details, State Preferred language for communication, Upload Video and images, Uploading previous consultation document, Vitals like height and weight |
| Type of Consultations | We are the Software Vendor Only |
| Adherence to TPG, 2020 | Advise/Counselling on next action, Age and Sex, Announce Doctors name to patient before encounter, Capture Patients Name, Generate ePrescription allowed as per TPG (ref Annexure 2 for format), Get Patients eConsent for Tele-consultation, Keep a record of Teleconsultation, Patient Feedback after consultation, Protect Privacy and Confidentiality of Tele consult |
| Adherence-Statutory laws | Health Insurance Portability and Accountability Act (HIPAA) Compliance, Information Technology Act of India, Personal Data Protection Bill (Pending in Parliament) Compliance |
| Applicable HIT standards | FHIR, HL7, ICD 10 |
| Type of IT Infrastructure | Laptop/PC with Wifi, Smartphone or Tablet with 4G Sim or Wifi |
| Number of daily Users | Less than 100 |
| Remarks | DocEngage One Stop solution for health care vendor |
| List on Telemed Repository | Yes |
| Website | https://www.docengage.in/ |
| Date of Incorporation | 3/3/2020 |
| Product operational since | 1/1/2013 |
DocEngage Informatics Pvt Ltd
DocEngage “Telemedicine”. As per the market survey and customer feedback, we know Video consultation, patient connect, patient remote monitoring is very important for all the health care vendor. We enable, virtually connect and remote monitoring to maintain the relationship strong and also provide the care and help them to stay healthy. DocEngage telemedicine is highly secure as security is our primary concern and we are following all the government compliance for telemedicine. Technology point of view it’s highly integratable with third party software, machine, device etc a completely APIs based software
