| Type of Services | Home Care, Tele Consultation for patients/caregivers/remote HCW – Virtual OPD/Clinic, Triage |
|---|---|
| Business Model | B2B2C, Business-to-Customer (B2C), Software-as-a-service Application (SAAS) |
| Mode of Interaction | Synchronous – Real Time |
| Type of Solution | Mobile App, Phone and Chat Consultation, Web Application |
| Type of interactivity | email, SMS, Video, Voice on feature phone |
| Clinical-Tech capability | Clinical Notes as Text Input, ePrescription and Advice, Integration with EHR, Integration with EMR of Provider, Integration with medical/fitness devices at home, Integration with PHR, Structured Data Capture |
| Data capture capability | Appointment Booking, Demographic Details, State Preferred language for communication, Upload Video and images, Uploading previous consultation document, Vitals like height and weight |
| Type of Consultations | Counselling, Cross Consultation, Emergency, First Time Visit, Follow-up, Second Opinion |
| Adherence to TPG, 2020 | Advise/Counselling on next action, Age and Sex, Announce Doctors name to patient before encounter, Capture Patients Name, Generate ePrescription allowed as per TPG (ref Annexure 2 for format), Get Patients eConsent for Tele-consultation, Keep a record of Teleconsultation, Patient Feedback after consultation, Protect Privacy and Confidentiality of Tele consult |
| Adherence-Statutory laws | Global Data Protection Regulation (GDPR) Compliance, Health Insurance Portability and Accountability Act (HIPAA) Compliance, Information Technology Act of India |
| Applicable HIT standards | None of the above |
| Type of IT Infrastructure | Bluetooth and Wifi connectivity with medical devices, Cloud Hosting, Laptop/PC with Wifi, Smartphone or Tablet with 4G Sim or Wifi |
| Number of daily Users | 1000+ |
| Remarks | ambulatory care and direct to consumer telehealth. Since our launch in 2016, Australia and have a wholly owned subsidiary office in Bangalore, consultation before travel and for follow up visits. We are headquartered in Melbourne, cost efficient and relevant. Connect2MyDoctor address multiple use cases of connecting tertiary and primary care, FaceTime, India, India., intuitive, Middle East and most recently in Eastern Russia. Over the time the platform has seen patients from over 15+ countries mainly using the platform for triage care, remote patient triage, second opinion, Skype etc. Connect2MyDoctor is a comprehensive virtual care platform that manages all the logistics in the care process. The platform has been designed and developed ground up to be secure, user friendly, we work with multi-speciality hospitals in Australia |
| List on Telemed Repository | Yes |
| Website | www.connect2mydoctor.com |
