Catex Medicare Private Limited

Comprehensive Tele-Medicine Services – Tele-Consultation, Patient Education, Patient Monitoring, Remote ICU

Type of Services

Patient education and engagement, Remote Patient Monitoring at Home, Specialized Tele Services like Teleradiology, Tele Consultation for patients/caregivers/remote HCW – Virtual OPD/Clinic, Tele ICU and other Teleservices within the hospital, TeleCardiology

Business Model

Business-to-Customer (B2C), Commercial License Software Application, Connected Medical Device, Software-as-a-service Application (SAAS), Telemed Module of Collaboration Platform

Mode of Interaction

Synchronous – Real Time

Type of Solution

Connected Medical Device, Mobile App, Web Application

Type of interactivity

Chatbot, email, Remote monitoring through connected medical devices, SMS, Video, Voice on feature phone

Clinical-Tech capability

Clinical Notes as Text Input, ePrescription and Advice, Integration with CRM Application/IVR, Integration with EHR, Integration with EMR of Provider, Integration with medical/fitness devices at home, Integration with PHR, Structured Data Capture

Data capture capability

Appointment Booking, Demographic Details, Share location, Upload Video and images, Uploading previous consultation document, Vitals like height and weight

Type of Consultations

Counselling, Cross Consultation, Doctors Panel Review, Emergency, First Time Visit, Follow-up, Second Opinion, Tele Monitoring using connected devices, Training and Education

Adherence to TPG, 2020

Advise/Counselling on next action, Age and Sex, Announce Doctors name to patient before encounter, Capture Patients Name, Generate ePrescription allowed as per TPG (ref Annexure 2 for format), Get Patients eConsent for Tele-consultation, Keep a record of Teleconsultation, Patient Feedback after consultation, Protect Privacy and Confidentiality of Tele consult

Adherence-Statutory laws

Global Data Protection Regulation (GDPR) Compliance, Health Insurance Portability and Accountability Act (HIPAA) Compliance, Information Technology Act of India, Personal Data Protection Bill (Pending in Parliament) Compliance

Applicable HIT standards

2013/2016 for India https://www.nrces.in/download/files/pdf/nrces_ehr_stand_india.pdf, Electronic Health Record Standards, HL7, ICD 10

Type of IT Infrastructure

Bluetooth and Wifi connectivity with medical devices, Laptop/PC with Wifi, Smartphone or Tablet with 4G Sim or Wifi

Number of daily Users

1000+

Remarks

Chronic Disease Management, Integrated Devices, Long Term Monitoring, Remote Monitoring, We're India's first Comprehensive Patient Engagement Services including Video Consultations

List on Telemed Repository

Yes

Website

Catexhealth.com

Date of Incorporation

6/29/2015

Product operational since

1/30/2016

Patient Experience

4

Doctor Experience

4

Operational Excellence

3

IT Capability

4

Standards Compliance

3