Introduction
The Tele-consultation product of company Medisense Healthcare Solutions Pvt Ltd is called Medisense practice and it is available since 2014. The solution providers value cost reduction the most. They have white labelled product offerings. They provide both android mobile and web based applications for the doctors. They also provide android mobile applications for patients.
Size of Healthcare Provider
a. Individual Clinician
b. Clinics
c. Nursing Home/Small Hospital (less than 100 beds)
d. Hospital
Level of Specialization
a. Primary
b. Secondary
c. Tertiary
Expert Panel Evaluation
Medisense’s product is called Medisense practice. It is a mobile based telemedicine platform developed as a mobile app ecosystem. Doctors are registered on the platform and verification is done manually by the team. The application supports both basic clinical workflow, and specialty specific assessment notes template. The application also facilitates doctors to share education material with patients. User interface supports synchronous interaction with the help of multiple separate screens. Doctors can generate online prescriptions using applications and include either scanned signature or digital signature. Platform also facilitates sharing of handwritten scanned/images of prescription format. Doctors can also communicate with patients using the chat option. Doctors can create and maintain their drug database on the platform which they use in case of platform generated prescription. Platform mandates explicit consent type for every encounter of consultation and consent for data sharing is also there. They have patient consent for sharing of complete records for referral facility. Platform does not allow patients to share segments of their records. Doctors can record consultation sessions and audit trails are maintained in the backend. Multilingual UI. Cancellation and refund is supported. No standards for data recordings and security are present.
Smart phones are not mandatory for patients as they could visit nearby remote healthcare centers. Admin books consultation for patients, and the patient has to agree to certain permissions. Patients can search for a doctor by speciality, name, and hospital. Doctor registration details are shown to patients. Patients can print prescriptions using the platform. It also enables patients to generate pdfs that they can share across platforms. Platform supports integration with devices at home, PHR, Remote monitoring IoT.
Solution Maturity Level
a. TPG compliant: 3b
b. Feature complexity: 3b