Introduction
The Tele-consultation product of company eVaidya Private Limited is called Dial UR Doctor. and it is available from 2019. The solution providers value accessibility to healthcare by patients across economic class the most. Their business model is B2B (Government). They provide only web based platforms.
Size of Healthcare Provider
a. Clinics
b. Rural PHC
Level of Specialization
a. Primary
b. Secondary
Expert Panel Evaluation
The solution basically models tele-OPD and is designed to provide healthcare in rural remote areas with the help of PHC and front line healthcare workers. The web based application allows doctors to access past records and records about follow up consultation and thus ensuring records of continued care. Video call and document exchange facility is integrated with EMR and clinical notes exchange. They have designed a user interface for frontline workers as prescription is supported in Hindi, Telugu, English. The platform provides referral options and pre-customized advice templates for doctors like bed rest and diet advice to save time. Consent is taken at the time of registering a patient. The solution has provision to exchange data in HL7 2.0 which is a lower version than required by EHR-SI 2016. It is claimed that the solution has integration of SNOMED CT for clinical finding, ICD-10 for diagnosis and LOINC for observations codes in diagnostic reports
One of the facilities to patients using their tele-consultation product is subscription based telemedicine solutions, where patients could give a missed call to a customer support number or schedule an appointment with a doctor. Patient can select their preferred language in which doctors could communicate
Additional Features
Digital stethoscope integrated
Solution Maturity Level
a. TPG complaint: 3b
b. Feature complexity: 3b partial