Introduction
The Tele-consultation product of company Datamate Infosolutions (P) Ltd is called Ellíder Vconsult and it is available since 2013. The solution providers value cost reduction the most. Their business model is B2B. They provide both mobile and web based applications for the doctors.
Size of Healthcare Provider
a. Individual Clinician
b. Clinics
c. Nursing Home/Small Hospital (less than 100 beds)
d. Hospital
Level of Specialization
a. Primary
b. Secondary
c. Tertiary
Expert Panel Evaluation
The solution has features to support clinical consultation workflows for doctors during teleconsultation. Doctors can interact with patients in both synchronous and asynchronous manner. Call is initiated by the doctor. The solution provides multimode interaction i.e. Video, Chat. This solution supports basic clinical workflow in terms of writing subjective details and objective clinical diagnosis along with assessment and planning, including writing treatment / medication and other investigations as and when required. Alerts are available such as allergy alerts etc. English only for prescriptions are generated by platform. Doctors providing specialty specific consultation can customize the application dashboard and layout as per their prescription. Prescription is e-signed with a scanned signature. Pay later by link facility is there. Patient education and some other common information can be made available to patients in the local language.
Platform enables doctors to record consultations. The solution has provision to exchange data HL7 FHIR. It is claimed that the solution has integration of ICD-10 for diagnosis and CIMS drug database.
Patient side of the interface provides keywords based doctor search facilities.
Prescription is shared with the patient and uploaded in the patient’s account for future use. Patient can manage their own data (PHR). Patient gets a link to access prescription records. Patients have the facility to upload documents and enter vitals which doctors can access. Platform also has IoT integration for capturing data that patients can use to share for more authentic monitoring. Application supports multi party calling making it suitable for multiple doctors in the call simultaneously (for multidisciplinary care and discussions). It also allows them to take appointments on behalf of family members / loved ones. Multiple profiles can be created and they are password protected New appointments can be booked, Future appointments can be booked. Overall, the platform also respects family members / loved ones/autonomy as it gives them control over managing their records. Provision to take feedback from patients is available – Star rating/comment feedback and detailed feedbacks. Cancellation and rescheduling of appointments are based on hospital policy .
Integrated with medical devices
Solution Maturity Level
a. TPG compliant: 3a
b. Feature complexity: 4 partial